TITLE: Office Manager
DUTIES: Greet customers and visitors in a professional and cordial manner. Operate a multi-line phone system, schedules appointments, receipt and collect fees for services. Answer questions concerning program availability, procedures, fee schedules, etc. Conduct financial screenings, verify insurance coverage, and assist clients with paperwork. Use proper protocols for dealing with clients and crisis calls. Monitors and files clinical records and associated paperwork. Prepare and label all medical records. Screen incoming calls, and forwards or takes messages, as appropriate. Comply with confidentiality laws pertaining to disclosure about current or former customers. Process all office mail. Send and distribute faxes as needed.
QUALIFICATIONS: High school diploma/GED certification. Minimum two (2) years experience preferably in a healthcare setting. Keyboard and computer skills with Microsoft Outlook application software required. Able to handle high volume of phone calls in busy environment. Good interpersonal skills in working with the public. Ability to work independently, maintain confidential information, and protect confidential records. Must be mature, professional, adaptable, ability to handle stress, and enjoy public contact work. Prefer someone with initiative and able to learn quickly. The applicant hired will be required to pass a pre-employment background check as a condition of employment.
SALARY AND BENEFITS: Benefits include health, dental, vision and life insurance, retirement benefits, and a minimum accrual of 18 days of “personal time off” (PTO) per year. Starting annual salary based on qualifications and experience. Continuing education opportunities provided.
WORK SETTING: This position is located in Republic, WA. The agency provides behavioral healthcare outpatient treatment services for Stevens, Ferry and Lincoln Counties. For more information & photos of the area refer to www.republicwa.org or www.stevenscountywa.gov
If interested in joining a dedicated team that is making a difference, please submit cover letter, resume, and application to:
NEW Alliance Counseling Service
165 E. Hawthorne Ave
Colville WA 99114
By e-mail: firstname.lastname@example.org
Position open until filled
STEVENS COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
STEVENS COUNTY IS A DRUG FREE WORKPLACE