lieu of visitation, each inmate can make three (3) five (5) minute
calls per day to recipients they designate for the duration of suspended
////TEMPORARY PHONE VISITATION PROCEDURES////
Each day, every inmate
will be allowed three (3) free phone calls using the systems in their
wings. These calls will be five (5) minutes long and can only be allowed
during the inmate’s specific out time.
The inmate will
provide the full name and phone number to be called to the staff. All
other calling procedures except these listed calls will still apply. No
contact orders will still apply and will not be allowed.
Any change to the approved phone number list must be submitted at least 24 hours prior to being able to call.
If you submit a new list, the old one will be removed.
Any attempt by an
inmate or visitor to circumvent the rules will result in
sanction/suspension of this privilege for the inmate and the visitor.
Inmate calls are now made using CTel. These calls will show in caller-ID from Texas.
How may I contact an inmate by phone?
Prepaid Calling Accounts (Collect)
Family members and friends of inmates are given the option to set up prepaid
calling accounts that allows calls from an inmate
in a correctional facility to your telephone number without the
restrictions of standard billing. After a prepaid calling
account is established, collect calls to the telephone number
may be placed up to the prepaid amount in the account.
For callers receiving calls on Cell/Smart phones, VOIP phones or non billable phones, contact 1-800-583-9683 to establish an account or you may not be able to receive calls.
Prepaid Calling Accounts (PIN Debit)
Inmates can use funds from their commissary account to make prepaid
calls from the jail and allows calls from an inmate
in a correctional facility to your telephone number. After a
prepaid calling account is established, calls to the telephone number
may be placed up to the prepaid amount in the account. Funds from the
commissary account will be deducted for these calls.
The other option for this method is to establish an account CTel their webpage. Funds loaded here will only count toward the phone systems.
For callers receiving calls on Cell/Smart phones, VOIP phones or non
billable phones, contact 1-800-583-9683 to establish an account or you
may not be able to receive calls.
To set up or fund a prepaid calling account call 1-800-583-9683
This is an automated system available 24 hours a day, 7 days a week.
You can also create an account at CTel.
Inmates will be able to transfer funds from ACCESS Corrections to their phone account.
For any issues, contact CTel Customer service at 1-866-430-0561 for
24-hours a day, 7 days a week service. Or you can contact them at
1-800-583-9683, Monday – Friday 6:00 am – 4:00 pm PST.
Telephone calls cannot be placed to inmates. Inmates have
daily access to phones that allow them to place calls. The Jail staff
will not deliver messages to inmates.